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Our Team

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We're here because of you, and we're here for you!

Leadership Team

Mike Poyneter

Michael Poynter
Executive Director, (859) 256-3584

Poynter brings more than 30 years of public safety experience to KBEMS. He has managed operations and led personnel in emergency environments of all types, representing EMS, the fire service and law enforcement, including 16 years of service as a tactical paramedic with an FBI SWAT team. Poynter has also worked internationally as an EMS and tactical operations consultant, training health providers for the Coast Guard and Ministry of Health in Finland.

Poynter serves as an Advisory Board Member for Emergency Medical Services World Magazine and the Kentucky State University Applied Information Technology degree program. He was appointed to the KBEMS Board of directors in 2005 and elected as chair in September 2010.


Chuck O'Neal
Deputy Executive Director of Administration

Contact Chuck with questions regarding legal issues at:, (859) 256-3587

Charles R. Chuck O'Neal currently serves as the Deputy Executive Director for the Kentucky Board of Emergency Medical Services. Chuck has served in multiple roles in his career including field provider, flight paramedic, firefighter/paramedic, manager, and administrator. O'Neal holds a Master of Science Degree in Safety, Security, and Emergency Management from Eastern Kentucky University with a Graduate Certificate in Emergency Management. Chuck earned a Bachelor of Science Degree in Emergency Medical Care Administration from Eastern Kentucky University and an Associate in Applied Science in Paramedicine from West Kentucky Community and Technical College in Paducah, Kentucky.

O'Neal focuses many of his professional efforts in research and development of EMS leaders and managers, strategic planning, EMS operations accountability, and fiscal management of EMS systems. Clinical quality assurance programs, political engagement, and EMS legal & ethical standards are a few of his areas of expertise. Chuck has previous experience in consultation with private for-profit firms, as well as public, government operated entities.

Chuck is a Past-President of the Kentucky Chapter of the Association of Air Medical Services, and maintains membership with the National EMS Management Association (NEMSMA), International Association of Emergency Managers (IAEM), National Association of State EMS Officials (NASEMSO), and the American College of Healthcare Executives (ACHE).


Director of Operations

Bob Andrew

Bob Andrew
Director of Education and Training

Contact Bob with any questions regarding Education or training at:, (859) 256-3577

Robert Bob Andrew holds a Master s degree in Public Administration (MPA) from Kentucky State University and brings over 20 years of experience in emergency services encompassing fire, rescue, and EMS. A volunteer firefighter role in his local community led Bob to become an EMT in 1983, a Paramedic in 1985 and to a professional career in 1987 as a field paramedic with the Kanawha County Ambulance Authority in West Virginia. By 1989, Bob was a paid Fire-Paramedic with the Bridgeport Fire Department in WV, where he also served as Captain, Training/Safety Officer, and Risk Manager for the city. Retiring from fire service in 2002, Bob then served as EMS Coordinator for Fairmont State Community and Technical College in Fairmont, WV. During his tenure with FSC&TC, he developed the non-degree certificate EMS program to a fully accredited degree program that provided EMT-Paramedic training for North Central WV. Soon after Bob and his wife, Victoria, relocated to Kentucky in 2007, he was recruited to serve on a multinational team for Abu Dhabi University in the United Arab Emirates as Emergency Services Coordinator. There, his team created an advanced life support medical training facility for the UAE military and civilian healthcare providers.

Returning to the U.S., Bob acquired experience in federal and state healthcare policy and regulation while serving the Kentucky Cabinet for Health and Family Services/Office of Inspector General/Division of Healthcare. As Administrative Branch Manager of the Training and Quality Assurance Branch, and later Regional Program Manager, he oversaw training administration and Life Safety Code as well as central office operations. Bob and Victoria have three grown daughters and live in Georgetown, KY.

Dr. Walter Lubbers

Dr. Walt Lubbers

State Medical Advisor

Background information coming soon.

Monica Robertson

Monica Robertson, MPH
Director of EMS Research, (859) 256-3578

Monica holds a Bachelor of Arts in Health Communication from the University of Kentucky and a Master's in Public Health (MPH) with a Community Health concentration from Eastern Kentucky University.  Monica joined KBEMS in December 2016 and works with our systems to review data, correct irregularities, builds reporting tools to fulfill record requests, and creates data-driven research publications for the Board and its Committees.

Morgan Scaggs

Morgan Scaggs, BHS, NREMT-P
EMSC Project Director

The Emergency Medical Services for Children program is a federal grant program with participation from all 50 states and 9 territories/freely associated states. The program focuses on 10 federal Performance Measures; established with the goal to improve access to and the quality of emergency medical care for the pediatric population., (859) 256-3583

Morgan Scaggs holds a Bachelor's of Health Sciences, Clinical Leadership and Management, from the University of Kentucky and her work experience includes more than 20 years in EMS with work in pre-hospital EMS, the fire service, hospital emergency department, critical-care transport, injury prevention programs, and EMS education.

Morgan was born in Maysville, Kentucky but spent much of her childhood in southern Ohio before attending Ohio University, where she completed an Associates of Arts Degree with an emphasis in Social Sciences. Her EMS career began in central Ohio, where she became a Nationally Registered Paramedic in 1995, before moving to South Carolina where she worked in the Myrtle Beach area for 12 years. She continued her EMS education and career, earning critical care certification through UMBC in 2000 while working for the Medical University of South Carolina, before joining Murrells Inlet-Garden City Fire Department as a Paramedic-Firefighter in 2002. In 2007, she became a Training Officer for Horry County Fire Rescue.

Taking the KYEMSC Project Director position in 2011, Morgan was able to come back home, close to family and the area where she grew up. She currently lives in Lexington with her son, Finn, who provides personal inspiration for her work to improve emergency medical care for children throughout Kentucky.

Field Operations

Ray Chesney Ray Chesney, EMT-P
Appalachian Region Inspector/Liaison, (502) 330-9005

Ray Chesney is from Monticello, KY and has attended EKU and completed Paramedic Training at Hardin Memorial Hospital. Ray became an EMT in 1991 and a Paramedic in 1995. Professionally, he has worked for numerous EMS agencies over his career including: Transcare, Ambulance Inc. of Laurel County, Knox County EMS, Jackson County EMS, Bell County EMS, Clinton County EMS, Wayne County EMS, and Somerset-Pulaski County EMS. Ray came to work for the Board of EMS back when it was still under the Cabinet for Health Services, EMS Branch. Ray s primary territory is the Appalachian Region.

Raleigh Shelton Inspector/Liaison Raleigh Shelton
Derby Region Inspector/Liaison, (502) 330-9008

 Raleigh is from Hardinsburg, KY, and began his career in EMS in 1998 as an EMT with Breckinridge Central EMS. He obtained his Paramedic license in 2004 and continued working in Breckinridge County until his retirement as Director of EMS in 2020.

Along with EMS, Raleigh has served in several facets of emergency services including 22 years of service with Hardinsburg Fire Department, most recently serving as Chief, 6 years of service with the Breckinridge County Coroner’s Office as a Deputy, and 4 years of service with the Breckinridge County Emergency Management Agency.

Raleigh is passionate about teaching; he holds EMS Educator and Evaluator credentials along with being an instructor in all disciplines with the AHA.

Raleigh’s primary territory is Western Kentucky along with the Louisville area. 

Eddie Slone

Eddie Slone
Pennyroyal Region Inspector/Liaison, (502) 330-9006

Eddie began his career in EMS as an EMT in Southeastern Kentucky before attending EKU and receiving an Associate of Science Degree in Emergency Medical Care in 1994.   After completing class, Eddie worked for Frankfort Fire and EMS for 22 years.  While at Frankfort Fire and EMS, Eddie had the opportunity to gain both field and administrative experience.  Though the bulk of his EMS career has been with a fire based EMS service, he also has experience with standalone EMS and volunteer fire departments. 

Office Staff


Statewide C.A.R.E.S. Systems Administrator
Cardiac Arrest Registry to Enhance Survival (CARES)



License and Certification Specialist


Calynn Fields

Calynn Fields
Resource Management Specialist

Contact Calynn with questions regarding KBEMS meetings, Legal, and Open Records Requests., (859) 256-3354

Originally from Lexington, KY. Calynn joined KBEMS in October 2011 in a temporary capacity, quickly excelled to the position of Licensure and Certification Specialist and later accepted her current position of Resource Management Specialist. Her primary responsibilities include logistics for all Board related meetings, and assisting the Legal Department with investigations and filings.

Greg Hiles Photo

Greg Hiles
Marketing Manager

Contact Greg with media requests, general marketing and events/sponsorship requests, and KBEMS web and social media content requests/questions., (859) 256-3469

Greg is from Frankfort, KY, and holds a a Bachelor of Arts in Integrated Strategic Communications from the University of Kentucky, and also completed graduate studies in Arts, Entertainment and Media Management from Columbia College Chicago. Greg previously worked in the Communications office at the Lexington-Fayette County Health Department, and also in the Marketing & Digital Communications department at the Kentucky Community and Technical College System office. Greg now handles general marketing, PR, creative, digital and web duties for KBEMS.

April Jensen

April Jensen
Financial Analyst,859-256-3257

April came to KBEMS in June 2021 from the KCTCS System Office.

Courtney Robinson

Courtney Robinson
License and Certification Specialist

Contact Courtney with questions regarding certifications/licensures and course information for EMR, EMT, AEMT, and Paramedic, as well as Instructor, Evaluator and Critical Care Endorsements. You may also contact her with questions regarding Training and Educational Institutions (TEI)., (859) 256-3177

Courtney is a Lexington, KY native who joined the Kentucky Community and Technical College System (KCTCS) staff at the Versailles System Office in January 2013 as a contracted employee. For the past three and a half years she worked as Conference Operations Coordinator and Supervisor responsible for coordinating all System Office conference center meetings and overseeing the reception desk and telecommunications. Courtney joined the KBEMS team October 1, 2016 and is working as a Certification Specialist responsible for processing EMS provider, instructor and EMS Training & Educational Institution certifications and licenses. 

Carolyn Threlkeld

Carolyn Threlkeld
Administrative Assistant, (859) 256-3565

Carolyn joined the KBEMS staff in 2018 and serves as administrative professional for KBEMS. She spent her early career as a clinic administrator and later as a human resource manager.  She has one son, Dr. Zach Threlkeld, who is an assistant professor of neurocritical care at Stanford University in Palo Alto, CA.  She states that she is still working because she spent all of her retirement money on his education. However, she does expect to recoup in the future.

She enjoys scuba diving, traveling, acting in local theater, singing and playing guitar, white-water rafting and trying anything new.

Legal Department

No Photo Available

Sam Lowe, MS, EMT-P
Investigator, (859) 256-3586

Sam is responsible for all investigations on services, personnel, and training institutions in the Commonwealth.